6. Help

Website operation guides can be accessed via this book.

Submitting Manual PIREP

To submit a manual PIREP you click on the avatar on the top right of the website & then you click on Manual PIREP.

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You can then fill in the various fields within the page to submit your PIREP.

Jumpseating

As a pilot within Pacific Airways you have the ability to change location by using our Jump Seat system.

To access the Jump Seat area you click on the avatar on the top right of the website and select Jumpseat.

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You select the airport ICAO that you wish to jumpseat to and if you have the funds available you can then click on Confirm Jumpseat button.

Jumpseat is a set price that can be changed at any time by our staff without warning.
Ensure you select the correct location before submitting as this is non-refundable.

Account Settings

You are able to modify anything to do with your account within Pacific Airways

To access your Account Settings you click on the avatar on the top right of the website and select Settings.

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You can update various parts of your account:

Dispatching Flights

Dispatching Flights

Scheduled Flights

We have over 3000+ scheduled flights for our pilots to choose from, visit Dispatch Center and click on Find Scheduled Flights.

Note: you can only depart from your current virtual location, you can click on your current ICAO location to show flights departing from it.

To select a flight you click on the Flight No. of the route you wish to take

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This will then load up the flight information, once you have determined that you wish to fly the route you have selected you can click on Dispatch Flight.

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Once you click on Dispatch Flight button the flight will then be assigned to you.

You can now click on the Dispatch Center button or click on Dispatch Center on the left man navigation bar, an alert will also show up on the Dashboard indicating that you have an active flight.

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You can now fly this route via our ACARS software, but you can also Dispatch via Simbrief this will allow you to create a full flight plan through SimBrief.

Just click on the Dispatch via Simbrief button and fill in the appropriate information required to create a full flight plan, you do not have to visit SimBrief as you can do it via our website, but that's entirely up to you.

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If you choose to no longer fly the route you can click on the Cancel Flight button and this will terminate the job.

You will not be deducted any credits for cancelling a flight.

Dispatching Flights

Charter Flights

Our pilots have the option to generate a Charter flight via our Dispatch Center and click on Dispatch Charter Flight.

Note: you can only depart from your current virtual location, your departure location will automatically be added to the flight plan.

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This system uses our SimBiref integration tool, which will submit a flight plan through simbrief and will give you the option to pre-file via vatsim.

You just fill the * required fields and any additional fields you wish to fill then click on Dispatch Flight.

This will then open a SimBrief pop-up window showing the flight plan being generated, once it has been generated, the website will then redirect you to the generated plan as shown below.

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Within this page shows all the information you need for your flight plan.

You can also download the Flight PDF, pre-file plan on Vatsim and more by clicking on the Actions button.

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Then in our ACARS you just click on From Dispatch, this system also works the same when flying tours & events as well ad scheduled flights.

Tours & Events

We run regular tours & events at Pacific Airways in which our pilots can participate in.

Pilots earn awards and additional XP in participating in them.

To join an event or tour, you can visit Events / Tours section of the crew center.

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You can choose which area you would like to visits.

In this example we are going to join an event, click on Events then you can choose which event to join to bring up the event details.

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Within the events information you will see the following:

To participate in the event you click on the View / Book button and this will start the flight assignment procedure.

If the event / tour is marked with Legs Flown in Order = Yes then the legs must be flown in order.

If it is an event generally it will be Fly In / Out based on what the Dep & Arr shows, if they show Any this means anywhere.

 

Fleet

We fly many planes and create official Pacific Airways liveries for them.

To visit our fleet section you can click on Fleet on the main navigation bar.

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Here you will see a list of our official aircraft, under Simulators this is a indicator of supported liveries for that particular aircraft.

You can click on the Aircraft name to bring up its information.

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To download liveries for the selected aircraft you click on Browse Liveries button, this will then take you to the folder where you can download liveries.

If we do not have a livery for an aircraft you can join our Discord server and request one or you can create a support ticket in our crew center.

Leave Of Absence

When one of our pilots require some time off, we have a system in place that allows our pilots to go on leave.

To submit a manual PIREP you click on the avatar on the top right of the website & then you click on Leave Of Absence.


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From there you need to provide the following information:

Once you have submitted the form, one of our team members will review it and if it is accepted then your all set to go.

What if i need an extension?

We have also thought of that and if you click on the avatar on the top right of the website & then you click on Leave Of Absence you can then extend it by contacting one of our Executive Team members by clicking on the provided link with a new end date.